Have a question for our service department?
A word of advice when considering where to take your product for service.
There are a number of smaller dealers and independent service shops offering to work on products for $40.00 to $45.00 per hour. The reason they can do this is they hire inexperienced people at minimum wage to do the work. This can results in 2 things.
1. Due to their lack of experience a 30 minute job that would cost you $32.50 at a shop that employs experience scooter mechanics and charges $65.00 per hour can take the inexperienced person 1 to 1 ½ hours to complete. At their $45.00 per hour rate the $32.50 job at an experienced shop ends up costing you $45.00 to $67.50 at their shop.
2. We hear from a number of people that have taken their products to these shops for repair that tell us that not only did it cost them more but the problem was never truly fixed and they had to take it to a shop where the mechanics knew what they were doing to finally get the problem fixed correctly.
We service Hyosung motorcycles, all makes of Chinese scooters and the ATVs, dirt bikes, go-karts and gas / electric kid's scooters and bicycles sold by Carolina Fun Machines.
Carolina Fun Machines offers assembly and pre-delivery inspection for products even if they were purchase from someone else, including over the internet. You can arrange to have your product shipped directly to our main service facility for final assembly and PDI. Please contact us for full details and pricing.